We’re Here to Help with Your Claims
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We understand that unexpected events happen in life, and it’s important to be prepared for them.
On this claims page, you’ll find everything you need to know about filing a claim and what to expect during the claims process.
At Marilyn Todd Insurance, we’re here to help you every step of the way.
Why You Should Contact Us First
DISCLAIMER: Filling out a form on this website contacts us, your Allstate agency. Not Allstate the company.
What Should I Do After a Car Accident?
If you are involved in a car accident in Georgia, there are several important steps you should take:
- Check for injuries: First and foremost, check yourself and others for injuries. If anyone is hurt, call 911 immediately.
- Move to a safe location: If possible, move your car to a safe location off the road to avoid causing further accidents.
- Exchange information: Exchange information with the other driver, including names, phone numbers, addresses, and insurance information. Be sure to also get the make, model, and license plate number of the other vehicle.
- File a police report: Contact the police and file a report. The police will come to the scene of the accident and document the details. If the accident is minor, you may be able to file a report online.
- Take photos: Take photos of the accident scene and any damage to your car or the other car. This will help you when filing a claim with your insurance company.
- Contact your insurance company: Call your insurance company as soon as possible to report the accident and file a claim. They will guide you through the claims process and help you get your car repaired.
- Seek medical attention: Even if you don’t feel hurt immediately after the accident, it’s a good idea to see a doctor as soon as possible. Some injuries, such as whiplash, may not become apparent until a few days after the accident.
Remember to stay calm and avoid admitting fault, as this can affect your insurance claim. By following these steps, you can ensure that you are taking the necessary actions after a car accident in Georgia. For more information, read our full guide on what to do after a Georgia car accident.
Good Hands Repair Network
The Good Hands Repair Network, as provided by Allstate, consists of a roster of vetted auto body repair workshops and property networks across the nation, all handpicked due to their strict adherence to quality norms and dedication to outstanding customer service.
Every service provider is scrupulously examined to confirm they have met the highest training and certification standards in the industry before they become part of the Good Hands Repair Network. We conduct regular checks to maintain their compliance. Allstate has a direct partnership with these providers and negotiates the cost of repairs, thus ensuring a hassle-free repair experience for customers. Explore some additional perks!
- Customers can return to their vehicles 4.2 days earlier*
- Customer satisfaction sees a 52 point boost
- Higher chances of customers renewing and referring business
- Network has expanded to over 4,000 shops
- Workmanship is guaranteed for the lifetime of customers’ vehicle ownership
- Work begins 12.9 days earlier*
- Repairs are finished 16.5 days earlier*
- Customer satisfaction increases by 45 points*
- Over 4,000 vendors available nationwide
- Prices are negotiated for the benefit of customers
- Three-year guarantee on workmanship
In case of a loss, it’s crucial to remember:
- Customers are required to report and file a claim, enabling claim experts to assess all coverages and endorsements on a policy, ensuring accurate coverage determination for the loss.
- Filing a claim guarantees the right steps are taken to minimize further damage or loss.
- Not reporting the claim promptly could lead to out-of-pocket expenses, a denial of a loss, and in some cases, an Errors and Omissions claim depending on the circumstances.
*Data comparing preferred vendors to non-preferred vendors is sourced from J.D. Power
What is a Surcharge?
An insurance surcharge is an additional fee or increase in premium that may be applied to your insurance policy if you file a claim. When you file a claim, your insurance company will investigate the accident and determine if you were at fault. If the investigation determines that you were at fault, your insurance company may increase your premium or add a surcharge to your policy to cover the cost of the claim.
The amount of the surcharge will depend on several factors, including the severity of the accident, the amount of damage involved, and the number of claims you have filed in the past. In general, the more at-fault accidents or claims you have, the higher your surcharge may be.
It’s important to note that not all claims will result in a surcharge. Some insurance companies offer accident forgiveness programs that waive the surcharge for your first accident. Additionally, some types of claims, such as those resulting from weather or natural disasters, may not result in a surcharge.
If you’re concerned about the potential for a surcharge, it’s a good idea to speak with your us about your coverage options and the potential consequences of filing a claim.
What is a Deductible?
An insurance deductible is the amount of money that you are responsible for paying out of pocket before your insurance coverage kicks in to pay for the rest of the damages or expenses related to a covered claim.
For example, if your car is damaged in an accident and the repairs cost $5,000 and your insurance policy has a $1,000 deductible, you will be responsible for paying the first $1,000 and your insurance company will cover the remaining $4,000.
The amount of your deductible is typically set when you purchase your insurance policy and can vary depending on the type of insurance coverage you have. A higher deductible generally means a lower premium, but it also means you will have to pay more out of pocket if you file a claim.
It’s important to note that deductibles are usually only applicable to certain types of claims, such as car accidents or home damage. For other types of insurance, like health insurance, the deductible may work differently.
When deciding whether to file a claim, it’s important to consider the cost of the damages or expenses you’re claiming and whether it’s worth paying the deductible to file the claim. If the cost of the damages is less than your deductible, it may not make sense to file a claim as your insurance company will not cover any of the costs. If the damages are significantly higher than your deductible, it may be worth filing a claim to help cover the costs.
What is Accident Forgiveness?
Allstate Accident Forgiveness is a program offered by Allstate Insurance that can help protect you from an increase in your insurance premium after an at-fault accident.
Typically, when you file an at-fault accident claim, your insurance premium will increase at your next renewal period. With Allstate Accident Forgiveness, your first at-fault accident will not result in a premium increase, even if you’re found to be 100% at fault for the accident. This means that your insurance premium will remain the same after your first accident, and you won’t face a surcharge or penalty for filing the claim.
To be eligible for Allstate Accident Forgiveness, you must meet certain criteria, such as having a clean driving record and a certain number of years of driving experience. Additionally, the program may not be available in all states or for all types of policies.
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